Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact customer service.
How We Use Your Information
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your comments and questions
- Improve our products and services
- Send promotional communications (with your consent)
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Payment Information
Card details are entered in a secure field hosted by our PCI DSS compliant payment provider and are never stored on our servers. We only receive the payment result and the last digits needed to identify your transaction. We will never ask for your full card number, PIN, password or verification codes by email, phone or messaging apps.
Who We Are
This website, theauvapestore.com, is operated by The AU Vape Store, an online retailer selling to adults aged 18 and over in Australia. For any privacy request, contact support@theauvapestore.com.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us if you wish to exercise these rights.